Shipping Policy

 

Thank you for choosing Jacwil for you skin and body care needs. We're committed to providing you with exceptional products and service. Please review our shipping policy to understand how we handle shipping and delivery of your orders. Please allow 2-3 business days to process your order and 3-7 business days after processing for in transit shipping. 

Orders will be shipped via USPS.

Shipping rates are subject to change based on carrier shipping costs.

Customer is responsible for providing the correct mailing address.  Please notify Jacwil LLC by email as soon as possible if adjustments need to be made to your mailing address. Adjustments cannot be made after your order has been processed. 

Customer is responsible for reshipping charges if order is returned due to provision of incorrect address.
Jacwil LLC is not responsible for lost or stolen packages that have confirmed delivery.

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Shipping Costs: Shipping costs are calculated based on the selected shipping method and the destination of your order. You will be able to view the shipping costs at checkout before completing your purchase.

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Delivery Guarantees: While we strive to deliver your order in a timely manner, please note that delivery times are estimates and not guaranteed. Factors such as weather, carrier delays, and unforeseen circumstances may impact delivery times.

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Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your order and estimated delivery date.

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Returns and Exchanges: For information on returns and exchanges, please refer to our Return Policy. If you have any questions or concerns about your order, please don't hesitate to contact us.

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Contact Us: If you have any further questions or need assistance, please contact our customer service team at jw4jacwil@gmail.com. We're here to help!

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Updates to Shipping Policy: We reserve the right to update or modify our shipping policy at any time. Any changes will be posted on this page, so we encourage you to check back periodically for updates.